By: Kevin Black (Norwescon 35 Hotel Liaison)

Kevin Black (Norwescon 35 Hotel Liaison)
Fri, 06 Jan 2012 05:35:33 +0000

Krisha, I received the following response from the hotel:

I spoke with David and to answer the question below – there would be a charge if they altered their arrival date after the cancellation period. If they shortened their stay there would be no charge but if they changed the arrival date to come in later then they would be charged for that night like a cancellation. So if they had a reservation for Thursday – Sunday and they decided after the 90 days they wanted to check out on Saturday there would be no charge / penalty. If they made a reservation for Thursday – Sunday and then after the 90 days expired decided to arrive on Friday they would be charged for that Thursday night as it would be considered canceling a night.

Me again: I asked a follow up and this is apparently a limitation of their reservation software.