We will post openings for positions we’re looking to fill here throughout the year, but there’s a good chance that there are a number of other positions that could use a willing volunteer, or any number of other ways you can help out! If you’d like to chip in with putting Norwescon 41 together, see what’s listed below, or stop by one of our ConCom volunteer meetings, or even swing by the Volunteers office during the con. We’ll be thrilled to see you! This page last updated on Dec 9, 2017 @ 6:33 am

Member Services

Registration Services Staff

(Four positions. Minimum: three 4-hour shifts.)

  • Reports to Registration Manager.
  • First line customer service contact for our members.
  • Assist with new registration and pre-registration.
  • Cash handling experience a plus.
  • Enters and maintains membership information into the Registration database during the convention.
  • Updates membership information as needed.
  • Supplies support to the Registration Services Manager and Second as needed.
  • Learns how to work with the Registration computer program to create memberships.
  • Gives out swag.

Art Show Cashier

(Two positions. Minimum: three 4-hour shifts.)

  • Reports to Lead Cashier.
  • Runs the cash registers.
  • Helps artists register their art at con and check out of art the at the end of con.
  • Cash handling experience a plus.
  • Customer Service skills a must.
  • Training available.

Art Show Staff

(Two positions. Minimum: three 4-hour shifts.)

  • Reports to Art Show Second.
  • Work with members and artists: assist with questions, check & scan bids, and provide security on the floor.
  • Customer Service skills a plus.
  • Assists Art Show Manager and Art Show Second as needed.
  • Fills in other positions as needed (see other Art Show positions).
  • Helps artists register their art at con and check out of the Art Show at the end of con.
  • Fills in other positions as needed (see other Art Show positions).

Art Show Bag Check Coordinator

(Two positions. Minimum: four 2-hour shifts.)

  • Reports to Art Show Second.
  • Sets up, maintains, staffs, and breaks down the Art Show bag check area at con.
  • Secures the memberships items left in bag check area.
  • Assists the door guard to make sure no one brings in inappropriate items.
  • Hire and oversee additional staff to check bags.
  • Works with volunteer department to secure volunteers and set up schedule for volunteers.
  • Train volunteers.
  • Coordinate shifts.
  • Cover table as needed.

Information Table Staff

(Four positions. Shifts TBD.)

  • Reports to Information Table Manager.
  • Assists Information Manager in the planning and execution of the information table.
  • Must be comfortable communicating with and relaying information to convention members/the public for a block of hours each day.

Cloakroom Staff

(Four positions. Shifts TBD.)

  • Reports to Cloakroom Managers.
  • Securely store and return to the appropriate person items stored by members of the convention.
  • Special Requirements: ability to lift 15 lbs. over your head; ability to lift 25 lbs. from floor to chest level; ability to safely and securely place and remove items on a shelf approximately 5 feet up.

Contact: Member Services


Convention Lounge Host Lead

  • Creates a welcoming atmosphere and offers snacks to members. Pre-con activities include creating a menu and purchase list for the charities team to seek donations and for the purchasing team to plan purchase. At con: create welcoming atmosphere in the Convention Lounge rooms, check in purchases and donations, organize storage, create platters for morning, mid-day, and evening based upon menu.

Convention Lounge Hosts

  • Supports the Convention Lounge Hosts Lead with tasks.

Convention Lounge Decorator

  • Create décor to enhance welcoming atmosphere or support theme.

Volunteer Support Second

  • Supports the Volunteer Services Support Host lead with pre-con and at con tasks.

Volunteer Support Staff

  • Supports the Volunteer Support Hosts Lead with tasks.

Contact: Personnel


Pro Check-in

  • Checking in pros and staff in the Green Room, and helping people sign up for workshops.

Workshops coordinator

  • Manage workshop sign-ups, assist workshop instructors with checking people in at the workshops, and delivering workshop materials to the instructors.

Stage Management

  • Help out our pros by giving them 10 and 5 minute warnings, then opening the doors at the end of the panels.  Each day, post the schedules and place the stage management forms in each of the panel rooms.

Guest of Honor Liaisons

  • Be the point person for one of our Guests of Honor.  Make sure they get to their panels on time, and help them out with anything they need. (within reason.)

Pro Lounge Support

  • Assist the Pro Lounge coordinator in serving our pros and staff snacks, in a fun and relaxing environment.  Food handler’s card needed – we’ll help you with that.

Contact: Programming

Convention Services

Database Manager

  • Ability to perform regular system maintenance on a server
  • Ability to transfer a virtual database to a physical server
  • Attendance at early concom meetings is optional
  • Must be regularly available via email
  • Required to assist with system integration the Sunday prior to convention (3/25)
  • Must be on-site the Wednesday prior to the convention for setup (3/28)

AV Services 2nd

  • General knowledge of projectors, sound equipment, and laptops required
  • Meeting attendance required: at least two of the meeting sessions prior to convention
  • Organizational and people skills helpful

AV Services Tech Assistants

  • Multiple positions available
  • Shift times and durations are variable
  • Responsible for setting up presentation equipment for panels
  • General knowledge of projectors, sound equipment, and laptops helpful but can train
  • Work is very time sensitive, punctuality is a must
  • Most work is at the convention, meeting attendance is optional

AV Services – a.m. setup crew

  • 4 positions available
  • Shift times are early morning, you are able to attend the convention later in the day
  • Responsible for setting up presentation equipment for panels
  • General knowledge of projectors, sound equipment, and laptops helpful but can train
  • Work is very time sensitive, punctuality is a must
  • Most work is at the convention, meeting attendance is optional

Contact: Convention Services


Graphic Designers

  • Requirements: Access to and proficiency in the use of Photoshop, InDesign, Illustrator, or other graphic design software.
  • Create, organize, edit, and publish design elements for the current and future convention year.
  • Design and produce fliers, bookmarks, poster, program books, banners, signs, advertisements and other media for print, web, and presentation materials.
  • Design graphics and layout for other media, such as the website, registration website, eNewsletter, and pocket program as needed.
  • Communicate with printer as needed, including delivery of final product.

Photo Area Lead

  • Pre-convention planning and coordination with lobby and hotel services staff to create at-con photo-op areas.
  • Research and recommendation for purchase of photo area items such as piping and backdrops.
  • Research, solicitation, and acquisition of artwork to be used as props or backdrops for photo areas.
  • Coordination and setup of photo areas prior to the convention.
  • Maintenance, care-taking, and tear-down of photo areas during and after the convention.

Webmaster Second

  • Assist the Webmaster with website updates, design planning, and implementation.
  • The ideal volunteer will have interest in learning enough to take over as Webmaster in the future.

Public Relations Director

  • Creates a PR plan that combines advertising, a communications plan, and a goodwill campaign (visiting other conventions and building relationships).
  • Builds professional relationships with related organizations such as bookstores, vendors, schools, other conventions, etc.
  • Determines annual budget for the Public Relations efforts.
  • Coordinates with the Publications team to arrange for needed items such as fliers, bookmarks, posters, or other promotional materials, and arranges for ad-swaps and memberships swaps.
  • Communicates with the Publications team to post PR materials to the website, social media forums, or printed materials.

PR Assistant

  • Assists the Public Relations Director as needed.
  • Acts as a second contact on all PR activities.
  • Assists with planning and implementing of promotional and advertising opportunities.

Publications Staff Writer

  • Responsible for solicitation and/or creation of articles for the eNewsletter, website, and social media as needed.
  • Research and writing of bios for Guests of Honor and attending pros, when requested.
  • Must have excellent writing and editing skills and be able to use word processing software. All items must be written and edited according to the rules in the Norwescon Style Guide.
  • Close coordination with Publications staff to determine items needed and pertinent timelines.

Contact: Publications


Mail Services

  • Must check mail twice a week in Tukwila and ensure physical mail is distributed to Execs at each ConCom meeting.
  • Processes all mail sent to the official Norwescon Box (100 Andover Park W, Suite 150 in Tukwila, WA 98188)
  • Remove junk mail.
  • Scan all correspondence, upload the scans into Google Docs and email appropriate staff representative.
  • Hard copies are routed as follows:
    • Member registrations go to Business
    • Financial documents go to Business
  • Departmental documents go to the corresponding Executive.
  • Document postage expenditures and submit receipts to Business for reimbursement.

Contact: Secretary

Special Events

Special Events 2nd Production Manager

  • Hired by and answers to the Special Events Director.
  • Is prepared to assume the duties and responsibilities of the Special Events Director should he/she become unable to complete his/her duties.
  • Helps oversee and run all Special Events activities and staff.
  • Shares coverage of at-con duties with the Special Events Director.
  • Covers for the Special Events Director at con during mandatory executive meetings at con.
  • Trains with their exec to become a future exec.
  • When given a proxy vote, substitutes for the exec at meetings and for voting.

Dances Director

  • Hired by and answers to the Special Events Director.
  • Picks the dance themes, working to make sure that the themes work well with the convention theme and events at the con.
  • Hires the DJs after checking them out for style, quality and compatability with the con needs.
  • Works with Convention Services layout person to determine the layout of the dances.
  • Works within their budget to decorate for the dance themes.
  • Determines if the Stardance will have an opening number and oversee its planning and execution.
  • Works with Site Services to determine security needs.
  • Works with Personnel’s Volunteer department for door guard needs.

Gaming Staff

  • Works with gaming Shift Leads to supervise gaming room.
  • Help people find and sign up for games, take head counts, and distribute raffle tickets.
  • All ages accepted.

Sunday Event – Fannish Olympics

  • Hired by and answers to the Special Events Director.
  • Works with the Layout person to establish number of tables available and their locations.
  • Creates rules and forms.
  • Gets info to Publications department to be disseminated.
  • Goes through applications and confirms applicants qualify.
  • Picks deadlines.
  • Works with Site Services to ensure security.
  • Oversees the set up, selling, and tear down.

Cards Against Humanity Coordinator

  • Hired by and answers to the Special Events Director.
  • Hires staff  to run the event.
  • Works with Layout person for room set up.
  • Determines any additional security needs.
  • Provides write ups for Publications.
  • Gets prizes for games donated.
  • Looks into finding a local sponsor for the event.

Concerts Scheduler

  • Hired by and answers to the Special Events Director.
  • Main contact with the performers.
  • Creates write up of the events for Publications.
  • Works with Convention Services Layout person for the event layout.
  • Talks to Convention Services Site Services to determine security needs for the event.

Masquerade Head Den Parent

  • Assist Masquerade participants backstage Saturday evening.
  • Familiarity with Masquerade process and costume construction and a calm, supportive personality preferred.
  • Organizing and assisting the other den parents in meeting contestants’ needs.
  • Helping maintain calm for contestants and den parents.
  • Making sure contestants are finished with last minute adjustments in plenty of time to be turned over to the stage manager.
  • Helping contestants access the International Costumer’s Guild repair kit when needed.
  • Getting the winners ready to go back on stage when the judges are ready to announce them.

Masquerade Judges’ Clerk

  • Assist Masquerade judges on Saturday evening.
  • Familiarity with Google Forms and basic understanding of the Masquerade process preferred.


  • Tapes the Masquerade event.
  • Edits the Masquerade tape, puts it on disc, and distributes it to interested parties.

Burlesque Director

  • Hired by and answers to the Special Events Director.
  • Must be 18 year and older.
  • Hires all staff (18 years and older) for the event IE: emcee, DJ, stage manager, makeup artist.
  • Finds designers to show at the event (the designers provide their own models).
  • Gets list of day passes for all participants approved prior to the deadlines.  Distributes the passes to all participants by the deadline they issue.
  • Works to ensure all participants understand the nature of Norwescon, and that they focus on appropriate themes if possible (i.e., Science Fiction and Fantasy).
  • Works with the Tech department to secure all tech that is needed.
  • Arranges for a dressing room (shuttle bay) and check to make sure it is up early.
  • Works with Layouts to determine the best layout for the event.
  • Works with Site Services for security, door guards and crowd control.
  • Determines the flow of traffic before the event.
  • Starts the show on time as there are huge lines and lots of people waiting.
  • Creates and prints the program given out at the FFFS.
  • Creates write ups for Publications.
  • Arranges with Staff Support for bottled water and straws for the models in the dressing room.
  • Arranges for makeup mirrors and full length mirrors from the Masquerade to be brought to the dressing room.
  • Looks into having half time entertainment or games.

Contact: Special Events